top of page

FREE SHIPPING

Shipping Policy

Once you place your order, we will process it within 3 business days.

  • Orders under $180 will be shipped via standard mail, with an estimated delivery time of 10-15 days.

  • Orders over $180 will be shipped via express courier (FedEx), with a typical delivery time of 5-7 days, depending on your location.

If you would like to select express delivery for orders under $180, please contact us directly, and we will be happy to assist you.

Shipping Costs:
We are pleased to offer free shipping on all orders.

Order Tracking:
Once your order has been shipped, we will send you a tracking number via email so you can easily monitor the status of your package.

International Orders:
There are no customs fees for international orders. However, please be aware that customs regulations may vary depending on your country, and any additional charges (if applicable) are the responsibility of the customer.

Shipping Time:
While we strive to deliver your order within the estimated delivery time, please note that delivery times may be affected by external factors such as customs delays, or national holidays.

Changing Shipping Address:
If you need to update your shipping address, please contact us as soon as possible before your order has been shipped. Once your package is dispatched, we are unable to change the shipping address.

Incorrect Shipping Address:
Please ensure that your shipping address is entered correctly during checkout. We are not responsible for delays or additional fees due to incorrect address information provided by the customer. If a package is returned due to an incorrect address, additional reshipment fees may apply.

Gold Jewelry Insurance:
For your peace of mind, gold jewelry is insured during shipping. If your gold item is damaged or lost in transit, please contact us immediately so we can assist with the claims process.

Delivery Issues:
If you have not received your order within the expected delivery time or encounter any issues with your shipment, please contact us immediately. We will investigate the issue and work to resolve it as quickly as possible.
Contact Details:
If you have any questions about your order, shipping, or any other concerns, you can reach us via:

We are here to assist you and ensure your order arrives safely and promptly.

bottom of page